jaya777's Privacy Policy
This document explains in full how we handle your personal information — what we collect, how we store it, and how we use it.
Table of Contents
1. Introduction and Scope
jaya777 ("we", "our", or "the platform") operates an online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how we manage the personal information of users of our website and related services.
By browsing our website, creating an account, or using any of our services, you are considered to have agreed to the terms set out in this Policy. This Policy should be read together with our Terms and Conditions, as both documents together form the legal basis of the relationship between you and us.
This Policy applies to all registered users and guest visitors of jaya777. We consider keeping user information confidential an essential part of our service and manage our operations accordingly.
2. Information We Collect
The following categories of information may be collected for the purpose of account registration and service delivery on jaya777:
2.1 Identity Information
- Full name and date of birth
- National ID (NID) or passport number (for identity verification purposes)
- Username and password chosen by the user
- Address details (at division and district level)
2.2 Contact Information
- Mobile number (active Bangladesh number)
- Email address
2.3 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
- Bank account details (for bank transfers)
- Transaction history and amounts
Financial information is stored only through secure encryption and is not used for any purpose beyond delivering the service.
2.4 Activity and Technical Information
- Login date, time, and session duration
- Game play history and betting records
- IP address and device type
- Browser type and operating system
- Referral source (where you came from when you accessed the site)
3. How We Collect Information
We collect information in several ways:
- Direct collection: Information you provide yourself when filling in registration forms, requesting deposits or withdrawals, or contacting our support team.
- Automatic collection: Information about browsing and usage patterns collected through our server logs, cookies, and similar technologies.
- Collection from third parties: Limited information obtained through trusted third-party service providers for identity verification or fraud prevention purposes.
In each case, only the information strictly necessary for delivering the service is collected. Collecting unnecessary information goes against our policy.
4. Purpose of Using Information
Collected information is used for the following purposes:
- Verifying user identity and creating and managing accounts
- Processing deposits, withdrawals, and all transactions
- Providing customer support (live chat and email)
- Sending relevant bonus offers and promotional information
- Preventing fraud, money laundering, and other unlawful activity
- Improving platform security and technical standards
- Meeting legal and regulatory obligations
- Monitoring user activity to ensure responsible gaming
We never sell or rent your information to advertising third parties.
5. Sharing Information with Third Parties
jaya777 may share your information with third parties in limited and specific circumstances:
5.1 Service Provider Partners
Selected third-party service providers handling payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical operations receive only the information necessary for their specific tasks. These partners are required to maintain privacy standards equivalent to ours.
5.2 Game Providers
Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and other game studios may access play history and results data for fairness verification. They never receive your personally identifiable information.
5.3 Legal Requirements
We may be required to disclose information in compliance with court orders, lawful requests from government authorities, or applicable law. In such cases, we provide only the minimum information necessary.
5.4 Business Changes
If there is a significant change in the ownership or management of jaya777, collected information may be transferred. Registered users will be notified in advance in such cases.
6. Cookies and Tracking Technologies
Our website uses several types of cookies:
- Essential cookies: For maintaining login sessions, security verification, and core site functionality.
- Functional cookies: To remember your preferences and settings (such as language selection).
- Analytical cookies: To understand site usage and improve our services.
Most browsers allow you to disable cookies. However, disabling essential cookies may cause some core site functions to not work properly. We do not use third-party advertising cookies.
Alongside cookies, we also use local storage and session storage technologies, which are automatically cleared when the browser is closed.
7. Data Storage and Security
jaya777 uses industry-standard technologies and practices to keep your information secure:
7.1 Technical Security
- All data transfers are secured with SSL (Secure Socket Layer) encryption.
- Passwords are stored using strong encryption algorithms — they are never stored in plain readable form.
- Financial information is stored in a separate encrypted layer.
- Servers are protected through firewalls and intrusion detection systems.
7.2 Access Control
Only authorised staff can access your information, strictly limited to what their responsibilities require. All staff commit to confidentiality when joining.
7.3 Data Retention Period
Information may be retained while your account is active and for a specified period after account closure as required by law. Once the necessary period has passed, information is securely deleted or anonymised.
8. User Rights
As a user of jaya777, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request that incorrect or incomplete information be corrected.
- Right to deletion: You may request that your information be deleted in certain circumstances, though this may not always be possible due to legal obligations.
- Right to restrict processing: In certain cases, you may restrict how your information is used.
- Right to portability: You may request your information in a commonly readable format.
- Right to object: You may object to your information being used for specific purposes.
- Right to opt out of marketing: You may opt out of promotional emails or messages at any time.
To exercise these rights, contact our support team via live chat or email. We generally respond within a reasonable time after receiving a request.
9. Protection of Minors
All casino and betting activities on jaya777 are strictly for users aged 21 and above. We do not knowingly collect any information from minors. Age is verified at registration, and additional identification may be requested in suspicious cases.
If a minor's information is found in our system, that account will be closed immediately and the related information will be deleted.
If a parent or guardian suspects that their minor child has registered on our platform, please contact our support team without delay.
10. Changes to This Policy
jaya777 reserves the right to update this Privacy Policy as needed. When changes are made:
- The updated version will be published on this page and the "Last updated" date will be changed.
- For significant changes, registered users will be informed by email or site notification.
- Continued use of the site after changes are made will be taken as acceptance of the new policy.
We recommend that users review this policy regularly. For general questions about this policy, visit our FAQ section where more detailed information is available.
11. Contact Us
For any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please contact us:
- Live Chat: 24/7 live chat support is available directly from any page on the site.
- Email: [email protected]
- Language: Support is available in both Bengali and English.
To learn more about us and details of our operations, visit our About Us page.